We may collect the personal information you provide to us when you:

  • purchase or order items from our site;
  • return or exchange items from our site;
  • request information about our products;
  • contact one of our customer service representatives;
  • Provide us with comments or suggestions regarding our site.


We collect Internet Protocol (IP) addresses from all visitors to our site, as well as other information such as the pages they request, the type of browser and operating system they use, and the average time they spend on our site. We use this information to monitor and improve our site.


Our site uses a technology called “cookies”. Also known as “cookies,” cookies are small pieces of data that our site can send to your browser, which may then be stored on your hard drive so we can recognize you on subsequent visits. All pages on our site that prompt you to log in or that are customizable or that need to display the contents of your shopping cart require you to accept cookies. If you have registered with our site, these cookies (1) may let us know who you are; (2) are required to access your account or shopping cart information (which is stored on our computers) so that we can deliver the products you ordered and provide you with personalized service; (3) provide us and our service providers with information that we will use to customize our site according to your preferences. You can set your browser to notify you when you are sent cookies. Most browsers explain how to stop accepting cookies, how to be notified when you receive cookies, and how to disable existing cookies. However, if you choose to disable these features or refuse cookies from our site, you will limit the functionality available to you when viewing our site.


When you contact one of our customer service representatives, we may ask you to identify yourself and provide personal information that we will need to help us respond promptly to your question or request – for example, we may ask for your name and address or a telephone number where you can be reached. We may retain this information to assist you in the future, but if we do, we will never disclose or share it with third parties without your express consent.


We strive to make your experience with us the best it can be. To that end, we use secure encryption technology to protect against the loss, misuse or alteration of your personal information. When you fill out our order form, a secure server encrypts all your information using secure socket layer (SSL) technology. SSL technology is the industry standard and is designed to prevent anyone but the operators of the site from intercepting or viewing your personal information.


We will maintain the confidentiality of all personal information collected on our site and will only disclose such information to authorized employees and contractors who require such information for the purposes described in this policy. We maintain administrative, technical and physical safeguards to prevent unauthorized access, use or modification of personal information in our custody and control.

We will not disclose, trade, rent, sell or otherwise transfer your personal information without your prior consent, except as specifically set out in this Privacy Policy or as required by law in connection with legal proceedings or litigation or as requested by law enforcement authorities, or where we believe disclosure is necessary or appropriate to prevent loss of property or financial loss, or in connection with an investigation or alleged or actual unlawful activity.